Returns & Exchanges

At Red Aspen, we want you to love your beauty products, but we understand that sometimes a shade or style isn't the perfect fit. We offer a 20-day return window for most items to ensure you are completely satisfied with your purchase.

Return Process

• 1.
  Initiate Your Request

  Log into your customer portal or contact our support team within 20 days of delivery to start your return or exchange process.

• 2.
  Pack Your Items

  Securely place the unused or gently used products in their original packaging, ensuring all components are included to qualify for a refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-10 business days.